Comcast Opening: Director of External Communications- Customer Experience

Comcast is revamping its image to the consumer and is looking for a professional with 10+ years of experience to lead the efforts in Pennsylvania. The position calls for an understanding of upper management communication and how to network with influential media outlets traditional and digital to create campaigns. Apply here. 

Please visit this link for the full job description and application questionnaire. If you are applying for this job within the Emma Bowen Foundation family please email to notify the foundation of your candidacy.

Summary: Pennsylvania

Comcast is looking for a savvy, smart and creative person who wants to help us make a difference.  Our company is in the midst of a massive effort to transform the customer experience.  It is our top priority.  


That’s where you come in.  To support us in this mission, the Corporate Communications team has created a new role, Director of Customer Experience. We need a strong leader to drive, develop, and execute the company’s Customer Experience communications efforts.  You will be responsible for developing strategic communications materials and sharing our improvement story with press, influencers and customers across the country and across traditional, digital and social platforms.  You will also work directly and collaboratively with senior leadership, the broader Corporate Communications team, and other functional areas to cascade our Customer Experience transformation story to key audiences.  Additionally, you will plan and execute events that raise the profile of the company and our brand and reputation. 


This is a big job and the stakes are high. We need someone who is passionate about what the work and excited about our mission to transform the customer experience.  Customer Experience has become, and will remain, a core part of our company’s mission going forward, so this is a long-term opportunity for anyone up for the challenge.   

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