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Salesforce Associate

Salesforce Administrator

As a legacy organization, WNET has a dual responsibility to meet the needs and expectations of our long-time viewers, while building long-term sustainability by growing, adapting, and changing to attract and expand our audiences. Recognizing the need for our programming to remain relevant to audiences that increasingly consume content on-demand, online, and on mobile devices, WNET is undertaking an organization-wide digital transformation that is impacting how we create, market and distribute content and how we engage with the audiences of the future. A central component to this transformation is taking place within the fundraising operation at WNET with a migration from a legacy CRM (Team Approach) to the Salesforce platform. This transition is crucial to modernizing WNET’s fundraising capabilities to be able to respond to the changing media environment.

The Salesforce Administrator is a key role in Development Operations and supports WNET’s Salesforce.com deployment and ongoing functionality, serving as the primary system administrator for the Salesforce environment. The Salesforce Administrator manages and oversees all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks. This role is part administrator and part Salesforce analyst. The Administrator is responsible for executing on the day to day configuration, support, maintenance and improvement of the CRM platform. Key responsibilities include:
• Serve as the primary system administrator for the Salesforce.com environment;
• Manage all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks; Create custom objects and workflows when required;
• Manage data feeds and other integrations;
• Complete regular internal system audits and prepare for upgrades; monitor data quality and integrity;
• Coordinate the evaluation, scope and completion of new development requests;
• Work with leaders/managers to establish processes to support administrative, development and change management activities;
• Assist in training of new users, and grow the Salesforce.com skill set across the organization;
• Maintain a current understanding of seasonal Salesforce releases, communicating about enhancements and suggesting ways for the organization to leverage them;
• Work with IT team to integrate constituent data from different platforms into Salesforce;
• Additional duties as assigned.
Qualified candidates will have strong customer service orientation; the ability to communicate clearly and concisely as well as to convey ideas in both technical and user-friendly language; excellent analytical, mathematical, and creative problem-solving skills and demonstrated project management skills. Additional qualifications include:
• Minimum of four (4) years of experience as a Salesforce.com administrator;
• Proficiency with the platform and ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity;
• Strong understanding of Salesforce.com best practices and functionality; knowledge of nonprofit processes preferred;
• Proven ability to design and implement new processes and facilitate user adoption;
• BA/BS or equivalent experience.
Candidates with Salesforce.com Admin (ADM201 and ADM211), Sales Cloud, Service Cloud and/or Developer certifications are preferred.
Apply online WNET Careers

WNET New York Public Media
825 Eighth Avenue
New York, NY 10019
www.wnet.org

WNET is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, national origin, alienage or citizenship status, gender, gender identity or expression, sexual orientation, disability, pregnancy or pregnancy related condition, marital and partnership status, familial status, arrest or conviction record, union membership, status as a victim of domestic violence, stalking or sex offense, unemployment status, caregiver status, credit history, salary history, military status, predisposing genetic characteristics, an employee's or an employee's dependent's sexual and reproductive health decisions, as well as all other classifications protected by applicable laws.
This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, termination, layoff, recall, transfer, promotions, benefits, leaves of absence.
If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 

Graphic Designer, NJTV

Reporting to the Supervising Graphic Producer, the Graphic Designer will work with Senior Staff and internal creative clients to develop visual elements for NJTV productions, including NJTV News, On the Record, Reporters Roundtable, NJSpotlight.com and others. Additional responsibilities include:

• Branding will include program packaging such as logo (OTS), show open, lower thirds, cold open tease framing, info tease framing, credit bed, underwriting bed, remote boxes, date / locators, recurring segment titles;
• Work with producers, and editors to create graphic elements for broadcast and web pieces and provide files to editors for inclusion in final pieces. Artwork may include charts, graphs, documents, maps, photos, diagrams, text and other elements as required;
• Design and produce graphics for use in studio set elements;
• Design and produce over-the-shoulder and other day-of-air elements;
• Design and produce graphics for NJTV News specials;
• Additional duties, as assigned.

Qualified candidates will possess exceptional planning, organization, communication, problem analysis and decision-making skills as well as the ability to work well under pressure and tight deadlines. In addition, candidates will have the ability to interact with roles across the editorial and product teams. Additional qualifications include:
• A minimum of two years of experience working in broadcast motion graphics including experience doing graphic design at a news network or digital media outlet;
• Advanced skills in Adobe Photoshop and Adobe Illustrator;
• Strong skills in typography, infographics, and animation;
• Experience working with After Effects and Cinema 4D;
• Ability to manage multiple projects at once;
• Familiarity with web languages such as HTML/CSS; knowledge of best practices for web design;
• Experience working with datasets; familiarity with GIS mapping programs;
• BA/BS in Design or equivalent work experience.

Apply online at NJTV Careers

Public Media NJ
Gateway 2
283-299 Market Street
Newark, NJ 07102

PMNJ is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, national origin, alienage or citizenship status, gender, gender identity or expression, sexual orientation, disability, pregnancy or pregnancy related condition, marital and partnership status, familial status, arrest or conviction record, union membership, status as a victim of domestic violence, stalking or sex offense, unemployment status, caregiver status, credit history, salary history, military status, predisposing genetic characteristics, an employee's or an employee's dependent's sexual and reproductive health decisions, as well as all other classifications protected by applicable laws.

This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, termination, layoff, recall, transfer, promotions, benefits, leaves of absence.

If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 

 

 

 

 

 

Salesforce Administrator

Direct Mail & Donor Services Associate

The Direct Mail & Donor Services Associate will oversee the management of WNET’s Acknowledgement programs and administration of WNET’s Member card discount programs for THIRTEEN, WLIW, NJTV. In addition, the Associate supports the Associate Director, Direct Mail Programs with daily production support for all Membership solicitation efforts. Specific responsibilities include:
• Regular review and audit of Acknowledgement program to ensure Acknowledgement program is current and implements best practices.
• Ensure weekly Acknowledgment efforts and annual tax statement mailings are mailed on schedule; track weekly delivery of mailings and alert vendors of delays or problems;
• Create and implement additional acknowledgement letters for seasonal campaigns and new programs;
• Work across departments ( DevOps, Gift Processing) and teams to ensure data is properly coded and flagged to receive correct acknowledgement language.
• Review inventory of print materials with each vendor and authorize reprints on a semi-annual basis or more often if necessary. Work with vendors to create efficiencies wherever possible.
• Provide support to the Associate Director, Direct Mail Programs in the following areas: review and approve print and mailing proofs for all Membership direct mail appeal and renewal campaigns; alert direct marketing agency and their production vendor of errors or any other problems; route and provide materials to Communications and outside vendors for approval as needed.
• Oversee management of WNET’s Membercard Partner program including contact existing Membercard partners each year to renew their annual commitments; research and contact potential new partners for the program; partner with other departments on special events or offerings; oversee brochure design and secure print bids for job; work directly with selected printer on print production.
• Ensure fulfillment of recognition benefits for participating organizations.
• Provide assistance at cultivation events on occasion (Member Lunches, Ticketed Events, etc.).
• Oversee all postal duties: liaise with USPS representative ; maintain permit accounts and pay account maintenance and renewal fees; maintain BRE accounts for all three stations and replenish postage funds quarterly;
• Additional duties as assigned.

Qualified candidates will have exceptional communication skills (verbal and written), be highly detailed and organized with the ability to proactively manage vendors. Additional qualifications include:
• A minimum of two (2) years of experience in a marketing function; candidates with direct response fundraising experience within a non-profit environment are preferred;
• Proficiency in Microsoft Office Suite and CRM programs (Salesforce preferred);
• Experience managing relationships, deadlines, documentation, and scheduling
• Possess an ongoing interest and willingness to learn new technologies, techniques and practices
• BA/BS in Marketing or equivalent experience.

Apply online at WNET Careers.

WNET New York Public Media
825 Eighth Avenue
New York, NY 10019-7435
www.wnet.org

WNET is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, national origin, alienage or citizenship status, gender, gender identity or expression, sexual orientation, disability, pregnancy or pregnancy related condition, marital and partnership status, familial status, arrest or conviction record, union membership, status as a victim of domestic violence, stalking or sex offense, unemployment status, caregiver status, credit history, salary history, military status, predisposing genetic characteristics, an employee's or an employee's dependent's sexual and reproductive health decisions, as well as all other classifications protected by applicable laws.

This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, termination, layoff, recall, transfer, promotions, benefits, leaves of absence.

If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 

Direct Mail & Donor Services Associate

intern

Senior Coordinator, Production Management

Senior Coordinator, Production Management

The Production Management department has an opportunity for an energetic, enthusiastic Senior Coordinator interested in supporting the Production Management department.


Responsibilities include:
• Coordinate and manage production calendar;
• Assist with preparation of paperwork for field and studio productions;
• Assist with equipment needs;
• Work on field shoots and studio productions when needed;
• Assist with creation of contracts, secure permits and Certificates of Insurance;
• Manage master crew list and account code documents, along with invoice processing;
• Order catering for studio productions;
• Act as a runner for various pre-production needs;
• Assist with management of Community Board live-streaming project;
• Additional projects, as assigned.


To qualify, candidates must have at least one (1) year of production office experience, excellent verbal and written communication skills, strong administrative skills, and the ability to manage multiple projects simultaneously. Proficiency with Google Docs and Microsoft Office is needed as well as the ability to manage multiple tasks in a fast-paced, quick-turnaround environment, work well under pressure and meet deadlines.

Apply online at WNET Careers.

WNET New York Public Media
825 Eighth Avenue
New York, NY 10019-7435
www.wnet.org

WNET is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, national origin, alienage or citizenship status, gender, gender identity or expression, sexual orientation, disability, pregnancy or pregnancy related condition, marital and partnership status, familial status, arrest or conviction record, union membership, status as a victim of domestic violence, stalking or sex offense, unemployment status, caregiver status, credit history, salary history, military status, predisposing genetic characteristics, an employee's or an employee's dependent's sexual and reproductive health decisions, as well as all other classifications protected by applicable laws.
This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, termination, layoff, recall, transfer, promotions, benefits, leaves of absence.
If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 

Senior Coordinator, Production Management

Senior Coordinator, Media Services

Senior Coordinator, Media Services
Reporting to the Director of Media Services, the Senior Coordinator, Media Services provides end-user support to production clients relating to media data integrity, infrastructure (software/hardware) storage utilization and post production broadcast play-out. The incumbent supports technical issues and is responsible for providing support to editing professionals, resolving broadcast media related issues and vendor interface/management.

Specific responsibilities include:
• Collaborates proactively with IT staff to ensure technologies are current;
• Supports pre-production workflows for respective production unit clients;
• Troubleshoots and resolves media (ingest) related issues; \
• Troubleshoots and supports producers and editors with all postproduction-related issues (e.g.: Edit Rooms, Edit Cubes, Adobe Premiere, Dalet, Avid, etc.);
• Participates in the restoration activities of WNET’s media assets;
• Periodic Software/Hardware updates as needed;
• Perform additional duties and special projects, as required.


Qualifications:
• At least one year of experience in a broadcast environment; familiarity with production-related equipment/software;
• Working knowledge of both PC and Apple Products/ Software and Servers (Windows 7 & 10, Mac OSX);
• Experience with Xendata, storage solutions and Adobe Creative Cloud;
• Working knowledge of Media Asset Management (i.e. Dalet) and Non-linear Editing Systems (i.e. Avid, Telestream products, Adobe Premiere);
• Ability to assess and resolve complex technical issues;
• Approaches problems with creative and outside-of-the-box thinking;
• Capacity to meet tight timelines on a consistent basis;
• Ability to communicate/translate technical information to non-technical clients;
• Ability to work periodic on-call/weekends.


Apply online at WNET Careers
WNET
825 Eighth Avenue
New York, New York 10019
www.wnet.org

WNET is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, creed, color, age, national origin, alienage or citizenship status, gender, gender identity or expression, sexual orientation, disability, pregnancy or pregnancy related condition, marital and partnership status, familial status, arrest or conviction record, union membership, status as a victim of domestic violence, stalking or sex offense, unemployment status, caregiver status, credit history, salary history, military status, predisposing genetic characteristics, an employee's or an employee's dependent's sexual and reproductive health decisions, as well as all other classifications protected by applicable laws.
This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, termination, layoff, recall, transfer, promotions, benefits, leaves of absence.
If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 

Senior Coordinator, Media Services